Decatur's Trusted Garage Door Repair Experts

No premium on genuine emergencies — off-track door, broken spring with the car trapped, or a commercial dock down. Scheduled non-emergency evening or weekend work goes into the next available regular slot at standard pricing.

Same-day in most cases. Don't operate the door manually — the spring carries 100+ pounds of stored tension. We replace the spring (single or matched pair), test the balance, and have the door cycling again, usually within an hour on-site.

The other spring has the same age and cycle count and is usually months from failing. Doing the matched pair in one visit keeps the door balanced, saves a second service call, and means the next break won't happen with your car trapped inside.

Yes — a same-day fix in most cases. The tech re-spools the cable on the drum, tests tension, and replaces both cables if either is frayed. A door open at an angle is one point of failure away from dropping, so don't operate it until we look.

Yes. Off-track doors are dangerous to operate — rollers can jump further and panels can bend. Don't force it. We dispatch same-day for off-track resets, often within hours, realign the track, and check the rollers and hardware.

Torsion springs mount on a shaft above the door; extension springs run along the tracks on each side. You don't need to know which you have — the tech identifies it on the free inspection and carries the common sizes for both.